Privacy Policy

When you, the user, are visiting the Nycia website, we do not want you to be concerned that we will misuse the information you share with us about yourself. It is extremely important to us that all our customers, and potential customers understand what information we gather about them, how we use it, and how we work to protect it. By using any Nycia service or by using this website, you consent to the information practices described in this policy. Additionally, Nycia Clients are subject to, and controlled by, the Nycia Virtual Hosting Agreement and the Copyright Agreement and the Website Usage Policy.

Information Collection

• Personally Identifiable Information is information that can be used to locate you, contact you, or determine your specific identity.

Nycia collects Personally Identifiable Information from you in several ways:

When you sign up for a Nycia Service, we ask you for basic registration information, [your name, company, address, email, phone, fax, etc...] ("Registration Information").

·  When you place an order or subscribe to a Nycia service, we may collect the appropriate billing information, including your credit card number, expiration date, and billing address ("Billing Information"). This information may be retained for recurring billing purposes.

·  We may ask you for voluntary personal information at other times, including but not limited to when you provide opinions, enter a contest or promotion, or report a problem with the Nycia service ("Optional Information").

·  When a Client submits a request via our online form for more information or assistance, Nycia will keep a record of the request and the manner in which it was processed. ("Customer Service Information"). However, if a website user submits information, we will only keep a record of that request for no more than 30 days, at which time if the user does not become a client - that record is then deleted. We do not keep website user information on file.

• In addition to the collection of Personally Identifiable Information, we may also automatically receive and record information in our server logs from your browser, including your IP address, the type and version of your web browser, referrer addresses, and other generally-accepted log information. We may collect general statistical and tracking information in aggregate form, not personally identifiable.

Limits on Information Collection

• We must have your Personally Identifiable Information in order for us to fulfill an order and / or adequately provide you with the Nycia service.
• Note that by limiting information collection, Nycia may not be able to provide you the same functionality or features as otherwise available (if such functionality or features rely on this information).

Cookies

• A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Each web site can send its own cookies to your browser if your browser's preferences allow it, but (to protect your privacy) most browsers only permit a web site to access the cookies that the same web site has already sent to you, not the cookies sent to you by other sites.
• Nycia may set and access our own cookies on your computer. Nycia may use cookies to identify you as a repeat visitor or customer of the website, to maintain session information for logged in users, and to track usage trends and patterns in order to better understand and improve areas of our website.
• Nycia does NOT allow, nor will allow other companies or individuals that are presenting content on our site to set and access their own cookies on your computer. Other companies' use of cookies is subject to their own respective privacy policies.

Disclosure of Personally Identifiable Information
We will never disclose your Personally Identifiable Information to any other person or entity or make this information commercially available without your express consent. If we seek your consent to disclose your Personally Identifiable Information to a third party, we will do so in writing, explaining precisely what information we seek to disclose, the entity to whom we wish to disclose it, and the purpose for the disclosure.

There are, however, some limited circumstances in which we may be need to disclose Personally Identifiable Information about a user, and we want you to know about them:

• We may employ other companies to perform functions on our behalf, such as housing Datacenter servers, sending mail, processing credit card payments, or other functions necessary to our business. We may need to share your Personally Identifiable Information to these companies of which we have strict agreements with these companies so not to disclose ANY information other than that to provide the service. We only provide the necessary information to perform their functions, and will not allow them to use that information for any other purpose.
• Authors of the products you purchase or subscribe to through a Nycia service may request additional Personally Identifying Information from you. Nycia will provide the authors of such products the information you supply in response to those requests. The information practices of those publishers are not covered by this privacy policy.
• We may reveal a customer's identity (or whatever information we know about that individual) if we believe that user is harming or interfering with other Nycia customers, anyone else, or violating (either intentionally or unintentionally) our Customer Agreement or infringing any of Nycia legal rights.
• Nycia will reveal information, including Personally Identifiable Information, to the extent it reasonably believes it is required to do so by law. If we receive legal process calling for the disclosure of any of your personally identifiable information we will, if permitted by law, attempt to notify you via the e-mail address you supplied during registration within a reasonable amount of time before we respond to the request.
• Nycia will not transfer information it collects, including any Personally Identifiable Information, in connection with a sale of all or most of the assets of the company.

Use and Disclosure of Anonymous Information

• Nycia may use Anonymous Information to improve the Nycia website and service, to monitor traffic and general usage patterns, and for other general business purposes.
• Nycia will not disclose Anonymous Information to third parties, including but not limited to publishers. We may disclose information in aggregate form to potential partners or investors, to inform them of the usage habits or characteristics of the interested audience, so that they may better understand Nycia's user base, etc.
• Anonymous Information WILL NOT include any Personally Identifiable Information and Nycia WILL NOT disclose any Personally Identifiable Information except as expressly stated elsewhere in this policy.
• Nycia does however, maintain a secure encrypted database of customer information which is used only for internal purposes such as advertising, collections, technical support and notifying customers of changes or enhancements to the service. Nycia reserves the right to communicate with customers pertaining to new services, available products, and special discounts which may be of interest.
• Only clients who have consented to receive E-mail updates are included on E-mail lists and instructions on how to "un-subscribe" from further email updates is included in every such email sent from Nycia. All customers have an option to not receive this communication ("opt-out") if they choose within their client login section or they may send an email to .

Changing or Removing Information

• Since Anonymous Information is by its very nature non-personally identifying, we have no way to locate Anonymous Information obtained by your use of the service. In addition, Anonymous Information is often aggregated. Therefore, we cannot remove Anonymous Information obtained from you or as a result of your usage of the website or service.

Security

• We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
• Your personal data will be stored within a secure database that is located behind a Cisco Firewall and in a non-web browseable directory for added security. Additionally, any credit card information will further be split and then encrypted to add an extra element of security. The server housing the database is physically protected at a secure, third party site in San Jose, CA or New York Metro Area or London, England and is monitored by security personnel twenty-four hours a day. Only authorized personnel can access the data center and the particular server housing the database.
• No data transmission over the Internet can be guaranteed to be secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
• We only encrypt webpages or sessions that involve the use of personal information (Ex. credit card / address / phone number, etc...). Any transmission to the Nycia website that uses credit card information does use SSL encryption in addition to storing that information in an algorithmic encryption within a database such that - even if the database was compromised - the data will still be secure.

Children

• The Nycia service is not directed to children (persons under the age of 13), and we do not knowingly collect, either online or offline, personally identifiable information from children.

Changes to this Privacy Policy

• From time to time, Nycia may change its privacy policy. If we make any changes regarding disclosure of Personally Identifiable Information to third parties, then we will send customers an e-mail (or post-it on this page). We will also post conspicuous notice of the new policy on our site 2 weeks prior to its effect. Any new policy will have prospective effect only, meaning it will not apply to information previously gathered without your express consent.

Contact with questions or concerns.